Terms & Conditions
Class Guidelines
If you are purchasing classes on behalf of someone else or you coming with a group, you are accepting the terms and conditions on their behalf.
If at any time during the class you feel discomfort or strain, please come out of the posture gently. You are welcome to rest at any point. It is important to listen to your body and respect its limits on any given day.
Health and Responsibility
I, the undersigned, understand that Hi-Vibe Fitness classes are not a substitute for medical attention, examination, diagnosis, or treatment. I should consult a physician before beginning any activity program. I recognize that it is my responsibility to inform the instructor of any serious illness or injury before each class. I agree not to perform any posture to the point of pain or strain.
I accept that neither the instructor nor the hosting facility is liable for any injury or damage to person or property resulting from participation in the class.
Class Etiquette
1. Please arrive 5–10 minutes before the class start time.
2. Mute all digital devices so we can focus and enjoy the activity together.
3. If you are expecting an important phone call or need to leave early, please notify the instructor in advance.
4. Be respectful and supportive toward yourself and your fellow class members.
What to Bring & What to Wear
Wear comfortable clothing that allows you to move freely. Bringing a bottle of water and a towel may also be helpful.
Purchases
1. All purchases are final, non-refundable, non-transferable, and non-returnable, except in specific cases (refer to 4.)
2. All bookings are also final once completed and are non-refundable, non-transferable, and non-returnable.
3. Classes operate on a first-come, first-served basis.
4. Refunds are available only with a letter from your GP confirming that you are not suitable for physical activity.
Passes and Validity
Drop-In Class (Single Class Purchase)
Valid for 1 class only, cannot be transferred.
Starter Pack
The Starter Pack can only be purchased once per customer and all available credit must be used within 2 months of purchase date.
Use the Starter Pack to try out each of the 4 classes once. This pack provides credit for:
1 x Yoga 'Gentle Rise'
1 x Yoga 'Get Flow'
1 x Pilates Fusion
1 x Modest Cardio & Tone
You cannot use the credit against the same style of class again once you have attended a class. For example, if you attend a Yoga 'Gentle Rise' class using credit from your starter pack, you can use the remaining credit for any of the other 3 classes (Yoga 'Get Flow', Pilates Fusion, Modest Cardio & Tone), but you cannot use it for the Yoga 'Gentle Rise' class for a second time.
4 x Class Pass
Valid for 4 classes of any style and any location. Credit must be used within 2 months of purchase date.
Media Consent
I hereby grant Hi-Vibe Fitness permission to use my likeness (photographs, video, and/or voice) for promotional, marketing, and publicity purposes on their website and social media platforms, without any expectation of monetary compensation. I understand and agree that this consent applies to all formats and media, and I waive any right to inspect or approve the final content.