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Privacy Policy

Last Updated: August 2025

1. Who we are

Hi-Vibe Fitness provides in-person and online fitness classes. Our website is hosted on the Wix platform, which provides the online platform that allows us to share information, take bookings, and accept payments.

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If you have any questions about this policy, please contact us at:
hivibefitness@gmail.com

2. The Data We Collect

When you use our website, book a class, or make a payment, we may collect the following information:

  • Name (first and last name)

  • Age (to ensure class suitability)

  • Email address (for booking confirmation and communication)

  • Payment details (processed securely by Wix Payments; we do not store full card information ourselves)

3. How We Use Your Data

We use your personal data to:

  • Register you for fitness classes and manage your bookings

  • Confirm purchases and send class information

  • Communicate updates, reminders, or important service changes

  • Ensure classes are appropriate for your age and fitness level

  • Process secure payments

  • Comply with legal and regulatory requirements

We will only use your data for the purposes stated above and will not sell or share your information with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data under the following UK GDPR bases:

  • Contract: To provide you with the services you have purchased (e.g., class bookings).

  • Consent: If you choose to join our mailing list for updates and promotions.

  • Legal obligation: To comply with applicable financial, tax, or health and safety laws.

5. How We Store Your Data

  • Your personal data is stored securely on Wix servers, which comply with industry-standard security practices.

  • We only keep your data for as long as necessary to provide our services and meet legal requirements (e.g., tax records).

  • When your data is no longer needed, it will be securely deleted.

6. Payments

Payments are processed through Wix Payments. Your full payment information (such as credit card details) is not stored on our systems. These providers comply with PCI-DSS security standards.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (subject to legal requirements)

  • Object to or restrict how your data is processed

  • Withdraw consent at any time (for example, unsubscribing from emails)

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated

8. Cookies & Tracking

Our Wix website may use cookies to improve user experience and gather analytics. You can control or disable cookies in your browser settings.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at: hivibefitness@gmail.com

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